Q. What are the specs of your computers?
A. We use Alienware Area 51’s I7 5820k, 16GB RAM, 980 GTX, 2TB HD, 24 Inch ASUS 144hz Monitor, BlackWidow Chroma Keyboard, Deathadder Chroma Mouse.
Q. Can I bring my own computer to play? Do you allow BYOC (Bring your Own Computer)
A. Yes. We provide power, internet, a DX Racer chair, and a 24 inch ASUS 144hz monitor
Q. Do you have discounted pricing for groups?
A. Not at this time.
Q. If I purchase 4 hours, but only use 3, what happens to the other hour?
A. Your game time does not expire. The remaining hour will stay on the account until you use it at a later time.
Q. Do you allow food and drinks in the store?
A. Yes. but coolers are not.
Q. Do I need to bring my own headphones?
A. All of our Alienware PC stations have headphones provided but BYOPC does not.
Q. I need to print a document online, is there a printer that I can use.
A. Yes. Just ask a staff member. Please note that this not a service available all the time.
Q. I need access to a word processor to write a document. Do you have a program that I can use?
A. We don’t. But Google Drive does and its free but you have to have a Gmail account.
Q. Do I need to own a game in order to play it at SoPro?
A. No but you’re more than welcome to use your own accounts/games if you have them.
Q. Is there a price difference between using the PCs and the Consoles?
A. No. They use the same time.
Q. Do you fix/repair computers?
Q. Do you sell video games, consoles, accessories?
A. Not often but we do sell our old systems and games.
Q. What forms of payment do you accept?
A. Any Credit or Debit cards, Apple Pay, Samsung Pay, Paypal, Check, or Cash